Setting up your enquiries pipeline

Our enquiry pipeline is here!

Our new enquiry pipeline is now live and

Email Integrations:

You need an individual email (not a group email) with 2FA turned on (Microsoft insist on using an authenticator app on your smart phone).

Then you need to go to your Outlook / Gmail 'Account' in a web browser and set up an App password which you can use as the [Password] field in Hostology: Venues/ Venue Settings / Integrations Integrations

If you need any help setting up your email on Hostology please let us know on [e-mail] or book in a call and we'll take you through it 

OUTLOOK

1. 1. IMAP Server Address is outlook.office365.com
   2. Account details: Username is your email - [e-mail]
   3. Port set to 993
   4. Create App Password: See article here about creating app passwords in different accounts/ versions - Create app passwords from the Security info (preview) page - Microsoft Support
      1. STEPS
         1. Turn on 2FA / add an authenticator app - https://account.live.com/proofs/EnableTfa
         2. Go to "Create a new app password" on your account security page -
            https://account.live.com/proofs/Manage/additional
         3. Add the app password to Venue Integrations page 
            
         4. Click save
         5. You're all set! Your enquiry emails will now be synced on Hostology and you'll be able to track progress and turn them into events as soon as they're confirmed
            • The first time you sync, all the emails from the last 7 days will be added to Hostology, then every time you sync all new enquiries since the last sync will be added

GMAIL

1. 1. IMAP Server Access is imap.gmail.com
   2. Account details - Username is your email - [e-mail] 
   3. Port set to 993
      a. Create an app password How to create app passwords  |  Google Workspace Knowledge Center
      1. STEPS
         1. Turn on 2FA / add an authenticator app
         2. Log into Google account, click manage account- https://myaccount.google.com/u/3/?pageId=none
         3. Click Security - Add an app password should be on the page but can be hidden. Go to: https://myaccount.google.com/u/3/apppasswords?rapt=AEjHL4PBJgCQUIwbUcE71WCp4MmpV2lUi9qPeFg7T3onsEyM-O359q9iQ0eB2gbCVJBXHNFnTtodYQjJVmWmcOwHMdvDoFZ8tPgM965I3tlYdLkplX0RhAU&pageId=none&pli=1
         4. Add the app password to Venue Integrations page
            
         5. Click save
         6. You're all set! Your enquiry emails will now be synced on Hostology and you'll be able to track progress and turn them into events as soon as they're confirmed
            • The first time you sync, all the emails from the last 7 days will be added to Hostology, then every time you sync all new enquiries since the last sync will be added