Planning the Event - Notifications & Messages

1. What will you receive notifications for?
2. How to view notifications
3. Who can send you messages and how to view them
4. How to create a new message

What will you receive notifications for?

Notifications are a great way to keep track of changes made to an event. You receive notifications for any actions made to an event by other venue users as well as any changes that a host makes. Although if a host makes an internal change (for example creating an internal note) you will not receive a notification for this. You will not receive notifications for any changes that you make.

How to view notifications

Once you have logged in you are directed straight to the calendar view. On the top right of the screen there is a notification bell, which will have a number next to it if you have unread notifications. Click on the bell icon to view your notifications. There will be a list of all of your events on the left hand side that have notifications, with the unread ones at the top of the list.

Who can send you messages and how to view them

You are able to receive messages from other venue users as well as hosts from your events. To view your messages click on the speech bubble icon on the top right of the screen. This can be selected from any page while you are logged into your account. Then to view a message select a conversation from the list on the left hand side of the screen. You will then be able to reply to a message using the box at the bottom of the conversation.

How to create a new conversation

Once you have navigated to the. messages page, click on '+ New'. You will then have the option to select which event you are messaging to, then choose the person that you would like to message. 

You can then fill in the 'Subject' and 'Content' of your message and click on 'Create New Conversation'. This will send your message to whoever you selected. Once you receive a reply you can view it within this conversation.