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  1. Hostology Support
  2. I am a Venue

I am a Venue

Help for venues using the Hostology Platform to manage their events.

My account

  • Setting up Hostology [VIDEO]
  • How do I opt into receiving updates from Hostology?
  • How Do I Reset My Password?
  • How do I view Hostology Terms and Conditions?

Setting up my venue

  • Welcome to the Platform
  • Welcome to Hostology - Setting up your Venue [VIDEO]
  • How do I view/update my company details?
  • How do I view my Hostology invoices and billing history?
  • How do I add my Venue(s)?
  • How do I edit my Venue details?
See all 20 articles

Managing my Events

  • Host Collaboration - Itinerary sharing - What can I do?
  • How do I filter my notifications?
  • How do I issue a refund via Stripe?
  • How do I view the details of accommodation bookings?
  • How do I apply a global discount to accommodation?
  • How do I unassign a room to an Event?
See all 33 articles

Video Guidance

  • A Brief Overview of the Hostology Platform for Venues [VIDEO]
  • Setting up your Venue [VIDEO]
  • Setting up your Events [VIDEO]
  • What are the Gift List Companies associated with Hostology? [VIDEO]
  • What is Eviivo and why should we use it? [VIDEO]
  • What's the difference between the Event Plan and Chef's Sheet and how can I download them? [VIDEO]
See all 8 articles

FAQ's

  • What do my Suppliers see?
  • Why can't I assign accommodation to my Guests/Customers?
  • What does the 'Download' button do?

The Collective

  • How Do I Watch The Hostology Webinars?
  • The Pricing Structure of Hostology
  • How Do I Sign Up To The Collective?
Hostology Support